As a trusted resource and advisor to the clinical laboratory community, COLA invites you to get in touch with us through whichever means of communication you prefer.
Call us toll free at
Send us a fax at (410) 381-8611
E-mail us at firstname.lastname@example.org
Send us a letter or stop by and visit!
9881 Broken Land Parkway, Suite 200
Columbia, MD 21046
Concerns or complaints regarding quality patient testing or laboratory employee safety in COLA- accredited facilities can be filed anonymously by:
Call (800) 981-9883 (toll free)
e-mail at email@example.com.
COLA investigates all complaints made against COLA-accredited laboratories. Although COLA policy is to inform a laboratory when a complaint has been made, we will not disclose the complainant’s name to the laboratory.
At COLA our goal is to promote excellence in healthcare. Feedback from our member laboratories is critical to helping us achieve this objective. If you would like to share feedback with us, please call 800-981-9883 or send an email with your feedback to us via firstname.lastname@example.org.